Do You Want To Keep Your Customers Forever? (Record no. 997)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00486nam a22001577a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240605124017.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210422b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422140277 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Harvard Business School Publishing Corporation |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 245 ## - TITLE STATEMENT | |
| Title | Do You Want To Keep Your Customers Forever? |
| Statement of responsibility, etc. | by PineII, B. Joseph / Peppers, Don ( et al. ) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Harvard Business School Publishing Corporation |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 85 p. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | BK |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Self-Improvement | Hetauda School of Management and Social Sciences | Hetauda School of Management and Social Sciences | - Self-Improvement | 04/22/2021 | 14101 | 658.812 Pin Doy | 14101 | 04/22/2021 | 04/22/2021 | BK |