| 000 | 00486nam a22001577a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20240605124017.0 | ||
| 008 | 210422b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781422140277 | ||
| 040 | _cHarvard Business School Publishing Corporation | ||
| 082 | _a658.812 | ||
| 245 |
_aDo You Want To Keep Your Customers Forever? _cby PineII, B. Joseph / Peppers, Don ( et al. ) |
||
| 260 | _bHarvard Business School Publishing Corporation | ||
| 300 | _a85 p. | ||
| 942 |
_2ddc _cBOOKS |
||
| 999 |
_c997 _d997 |
||