000 00411nam a22001577a 4500
003 OSt
005 20240605124017.0
008 210422b ||||| |||| 00| 0 eng d
020 _a9781422139882
040 _c2010 Fifty Lessons Limited
082 _a658.812 Har Mak
245 _aMaking Customers Matter
_cHarvard Business Publishing
260 _bHarvard Business Press
300 _a99 p.
942 _2ddc
_cBOOKS
999 _c998
_d998